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Conditions of Use

Your information at checkout is protected using Secure Socket Layer (SSL) high-grade encryption.

We will not share your contact information with any third party, other than your address to our hardware and software suppliers for shipping purposes.

If you have paid by credit card, and cancel your order, we charge a fee to cover our credit card fees. If you will accept a refund check, this fee is 5%. If you want a credit card refund, the fee is 10%. These percentages represent our actual cost.

If you have paid by check we will issue a refund check.

Items other than software and electrodes can be returned within 30-days subject to a $49 restocking fee, and less the shipping and handling fee.

There are no returns on software products or consumables (e.g. electrodes).

ITALLIS digital goods are available for download instantly when payment is received. Please remember to download your product! If you have difficulty downloading your product, please contact us.

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